FAQ's:

General Questions about our Practice:

Q: What do you treat?

A: The short answer is anything having to do with back, neck, hip, leg or knee pain. We provide diagnosis and individualized treatment for:

  • Arthritis
  • Accident injuries
  • Bone defects
  • Cancer pain
  • Carpel tunnel syndrome
  • Degenerative disc disease
  • Heel injuries
  • Hernias
  • Joint pain
  • Muscle pain
  • Nerve pain
  • Osteoporosis
  • Rotator cuff injury
  • Sciatica
  • Spinal cord injury
  • Sports injuries
  • Stroke
  • Multiple Sclerosis
  • Tendonitis
  • Tennis elbow
  • Work related injuries

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Q: Do you perform surgery?

A: No. We provide the latest in non-surgical, non-invasive pain management treatments customized to the need of the individual.

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Q: How do I make an appointment and what are your office hours?

A: To schedule an appointment, call 904-296-2229 ext 108. We are open Monday through Friday from 8:30 am to 5:00 pm - See our office locations

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Q: Do you work with other Doctors?

A: Yes. Many of our patients are referred to us by other Physicians.

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Q: Do you offer Rehab Programs?

A: Yes. We offer a broad range of services including rehabilitation programs as well as diagnostic and therapeutic procedures that help you alleviate your pain improving overall function and restoring quality of life.

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Q: What will my treatments include?

A: Following a comprehensive diagnosis, a complete treatment program will be specifically tailored to meet each patient's needs.

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Q: What records should I bring to my appointment?

A: You should bring any office notes, X-Rays, MRI's and labs that you have from any other physicians that would assist Collier Spine Institute in your treatment plan. Ideally, we will get medical records from your referring physician ahead of time for review prior to your appointment.

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Q: I had an on-the-job accident. When I called to make an appointment, I was informed that I would need to have my Workers' Compensation Adjuster call to make my appointment. Why?

A: When an initial appointment is made with our office, we must obtain billing insurance information and authorization from a Workers' Compensation Adjuster to treat a patient. Consequently, the Adjuster must schedule the appointment on behalf of the patient.

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Q: I have had to wait several months to see other specialists, how long will I have to wait for an appointment with your office?

A: Our goal is to offer you an appointment within one week. We have three convenient locations for our patients. We realize that when you are in pain you need to be seen quickly. See our office locations

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Insurance related questions:

Q: Do you accept Workers' Compensation Insurance?

A: Yes. As well as many other popular insurance plans. See the list of insurers

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Q: Will you submit the billing to My Insurance Company?

A: Yes. We will prepare and submit all billing and support information for you.

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Q: I have primary and secondary insurance, will my secondary insurance cover the cost of my co-pay?

A: Office visit co-pays are usually the patient's responsibility. Often, secondary insurances will not cover a patient's co-pay until any applicable deductibles are met. Please contact your insurance company regarding its policy for dealing with primary insurance deductible amounts.

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Q: Do you charge for the completion of medical forms
(i.e. disability forms)?

A: While we realize the importance of these forms, the completion of these forms utilizes additional staff and resources. Consequently, it is necessary for us to charge for forms completion.

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Q: Will my insurance pay for your services?

A: We participate with most health insurance carriers providing coverage in Florida, including Workers' Compensation. In the event that we do not participate with your plan, you may be able to see one of our physicians as an out of network provider. Our insurance specialists will be able to assist you with any questions you might have regarding your plan.

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Please Note: This website and the articles contained herein are intended for your information only and are not to be construed as medical advice.
If you have any concern about your health, please contact your physician.

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